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- All products purchased from the website can be replaced within 7 day from the date of delivery and get a replacement unit delivered to the customer.
- The product should have been purchased from authorized dealer/retailer/Ecomm Platform. The invoice should have Product code/ Date of purchase/VAT/GST/Seller details/Purchase value. Warranty shall be declined if the invoice does not contain above mentioned details.
- Product shall be entertained under warranty provided the original Purchase Invoice is presented by the Customer.
- Replacement can be made if the customer establishes that the product delivered, is in defective condition or is non-functional within 24 – 48 hours of receipt of the product. Please note, that minor physical traits such as small scratches would not be entertained.
- The cancellation of your order is only possible pre-dispatch, by mailing us at – cs@rpmeurogames.com or on call – 7982335994 and confirming the acceptance of the cancellation request.
- Order Cancellation is allowed only before Dispatch of the product, if you have already canceled the order. Please allow us 2 business days to Credit the amount in your account (There may be a delay in refund because of the delays made by the bank, calamities, or national holidays)
- In case of non acceptance of Product by customer or product return due to wrong address or non-availability of customer at the said address, the value of freight will be adjusted from refund.
- No cancellations are entertained for those products that have been obtained on special occasions. (These are limited occasion offers and therefore cancellations are not possible.)